With over 30 years of combined experience, you can trust in our IT Helpdesk. Our team are technically capable, yet approachable and are dedicated to solving your IT issues.

This frees up your internal resource to focus on strategic initiatives, while we take care of the status quo.  We are currently resolving 96% of issues remotely, helping to keep your business running smoothly and achieve optimum productivity.

Most importantly though, we go out of our way to understand the IT requirements of your business. We want to help your staff work more efficiently and with minimal downtime, ensuring your business performs at its best.

When it comes to day-to-day management of your IT and technology, you need a trusting pair of hands to take control and manage the regular changes that happen within any organisation.

It’s often something that is overlooked by businesses, but we understand that change is part of any organisation’s growth. This service is provided alongside project management, as BAU specifically refers to ongoing and minor changes to your IT and technology.

We also offer a floor walking service, which allows us to get further under the skin of our clients and speak to the users of your IT and technology.

This, combined with our understanding of the strategic value of your IT, means that we can identify small or minor issues that can help your staff get the most out of your technology.

Our Hardware Break/Fix Maintenance service gives you added peace of mind that your hardware is in a solid pair of hands, should any damage or issues occur.

Our engineers can log the details of failed hardware, cross-reference the hardware against our inventory and arrange for the item(s) to be repaired in a timely manner, in line with SLAs.

Should it take our team longer to fix any damaged hardware we can also arrange temporary loan equipment if the damaged product is critical to your business operations.