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We've been involved in over 200 SYSPRO and other ERP implementations over the last 20 years...

…so we know how to implement and develop your systems to maximise your capacity and your investment.

  • Performance
  • Compatibility
  • Accessibility
  • Security
  • Backup & recovery

While things can, and do, go wrong with software, SYSPRO has been tested time and time again to ensure that it can handle whatever you throw at it. It’s a pretty robust ERP.

Your servers and infrastructure can impact your business’s performance, so reviewing them regularly is important to understand if they need an upgrade, or a scalable service that moves with your business needs.

The performance of your ERP will also rely on the devices – PCs, laptops, tablets – that your company uses. Making sure they’re up-to-date will be key in addressing any primary performance concerns.

But what about recurring issues?

  • It might be the age of your IT hardware, especially if older machines are the worst affected
  • The internet connection to your cloud servers might not be adequate for your business’s needs
  • Your SQL server might be lagging, slowing your system down
  • Finding SYSPRO impractically slow? Your network might need an upgrade

It’s too frequently the case that, come an upgrade to other software, some SYSPRO functionality can be lost.

While some staff may be quick to point the finger at SYSPRO, it’s not often the case that you’ll need to replace the whole system in search of a solution.

So how do you resolve compatibility issues?

  • Budget for regular upgrades to SYSPRO and transition to subscription models for Windows and Office
  • Implementation of SYSPRO should be done in stages, checking compatibility with other software along the way
  • Investing in appropriate infrastructure will go a long way towards avoiding compatibility issues, even before the implementation is complete

With more companies working across different offices, countries and time zones, access to your ERP must be appropriate for every party involved, which once upon a time was a challenge in itself.

Now, with the rise of mobile and remote access requirements of an ERP application, accessibility is a huge deal.

So what can I do to improve access to SYSPRO?

  • Remote access can often be hindered by your internet connection, whether that’s at home, in a hotel or on the move
  • Moving to a cloud-based solution will improve the speed in which your entire workforce can access information, as any delay in data entry could cost your business money
  • Failing to prepare is preparing to fail – as with all software, there will still be times that you’ll need to store files locally

SYSPRO is as secure as you’d expect from an ERP. The protection and security of data is a key feature of the software.

The rest is up to how it’s managed within your business, which comes down to your IT infrastructure and security practices.

Some steps are simple to implement, while others may not be so easy.

How can we remain safe while using SYSPRO?

  • Always install the latest software updates across the business
  • Keep renewing passwords regularly
  • Review Role-based, Operator and Group permissions
  • Regularly review any third-party products’ security policies, to ensure consistent protection

A comprehensive backup and recovery strategy is not just a necessity, but will save time, effort and, in some cases, the future of your business.

When it comes to putting objectives in place, focus on two things you need a recovery plan to include: Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs).

An RTO is the time it takes for your team, or provider, to restore your entire system to a working state.

An RPO refers to the point in time that your data is recovered to following a disaster – how much data can you afford to lose is the question to ask yourself.

How should we approach our backup and recovery practices?

  • Backup systems and processes need to be reviewed in line with your current IT infrastructure and strategy – which includes every software update and patch
  • Backing up your business’ data has got to be a priority for any business continuity strategy
  • Get into the habit of maintaining proper documentation, which will infinitely help in the event of a recovery
  • Your recovery plan needs to be rigorously tested – an under-tested plan is almost as impractical as no plan at all

Have a read of our case studies

Find out how we’ve helped companies get the most out of their ERP.