Our clients tell us that IT underpins many of the functions in a hotel.
And as a luxury establishment with Dreams Spa, the Manor Restaurant, a golf course and 60 rooms and suites to manage, getting your IT to work efficiently across all those functions can be a serious challenge.
Bookings for additional activities, food and drink purchases, Pay-TV and even phone calls all need to be captured to ensure no revenue is lost. And when guests check out, bills need to be accurate to help you deliver an outstanding experience.
But getting all of that information into your Property Management System, whether you use Opera, Hotello, RoomMaster or any of the others on the market is rarely as straightforward as it should be. And if something goes wrong, it’s often difficult for staff to know who to call for support.
The way we work with our Hotel clients is to be their single point of contact, 24/7/365. That frees up your staff to get on with delighting your customers. In addition to helping hotels ensure their IT systems integrate properly, we also offer the following:
- Modern wireless networks
- Server support & management
- Hardware & software procurement
- Cloud hosting options
- Email & website services
- Data back-up and disaster recovery
- IT helpdesk
- Pro-active strategic consultancy
For a more detailed understanding of how we helped the Capital Hotel, download our case study. Or get in touch, we'd love to talk to you about how we can help the The Devonshire Arms.